Frenquently Asked Questions (FAQs)
Q. Do I need a box to get cable?
A. Yes. Starting May 2022, all TV's will require
a set top box to receive cable channels.
I need Digital Cable to get a DVR?
A. Yes, DVR service is only available with digital service.
How do you pause live TV?
A. By using a DVR. The DVR is constantly recording the current
channel that you are watching. This enables the viewer to then
pause, fast forward or play back live TV.
Q. What is
a cable card?
A. A cable card is a security device that allow customers to use
TVs or other devices to receive programming from cable
without a set top box.
Q. Can I get On Demand?
A. Horizon utilizes watchTVeverywhere. WatchTVeverywhere
is a service
to view many programs that you subscribe to on
your cable package.
View them on your smart phone or laptop,
Watch the video on the home
page for more information.
Q. I'm building a new home. What size conduit should I use for my
cable TV service?
A. If the distance from the utility pole to your house is less than
100 feet, a 1" conduit is the minimum diameter. If the distance is
over 100' we require a 2" conduit.
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